Velora Support
Last updated: October 10, 2026
Velora is a personal weight journal for iPhone running iOS 16 or later. The native journal does not require an account.
Using Your Journal
From Home, add a weigh-in, adjust your weight, select a date and mood, and optionally add a note and up to four photos. Save the entry to your journal. Use Journal to review, edit, delete, or share entries. Favorite entries to keep them in Archive. In Archive, adjust your goal or switch between kilograms and pounds.
Photos and Permissions
Camera and photo access are optional. You can continue using the journal without attaching photos. Manage camera, microphone, and tracking permissions in iPhone Settings. Microphone access applies to audio features in optional web experiences; the native journal does not record audio.
Storage and Recovery
Native journal entries and photos are stored on your device. Removing the app and its data may remove your journal. App offloading and device backups follow your Apple settings. Velora does not provide server-based journal recovery. Keep copies of important entries using the share feature. Deleting an entry does not delete copies already shared or stored in backups.
Troubleshooting
If the app stops responding, close and reopen it. For optional web pages, check your connection and use Retry when available. You can close a web page and return to the native journal. If camera capture is unavailable, choose a photo instead or save without a photo. Before removing the app, preserve important journal information.
Contact
Provisional operator: Velora. Contact email: GronewaldSonger794@outlook.com. No response time is promised.
When contacting support, include your iPhone model, iOS version, app version, steps to reproduce the issue, and any error message. Do not send passwords, advertising identifiers, or private journal content. Remove personal information from screenshots.
Privacy and Terms
Velora is a record-keeping tool and does not provide medical diagnosis, treatment, or emergency support. Consult a qualified health professional for health decisions.